Shipping policy

Shipping Policy

We aim to deliver your order as quickly and efficiently as possible.


Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Orders placed outside of business hours may be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.


Shipping & Delivery Time

We offer free standard shipping on all orders.

Estimated shipping times:

  • United States: 3–7 business days
  • International: 5–12 business days

Please note that shipping times are estimates only and not guaranteed.


Total Delivery Time

The total delivery time includes both processing time and shipping time.

Estimated total delivery time:

  • United States: 4–10 business days
  • International: 6–15 business days

Actual delivery times may vary depending on your location and external factors.


Shipping Method

We work with a network of trusted logistics partners to ensure your order is delivered in the most efficient way.

Shipping carriers are automatically selected based on your location and availability.


Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow 1–3 business days for tracking updates to become available.


Shipping Delays

While we strive to deliver your order on time, delays may occur due to factors beyond our control, including:

  • Carrier delays
  • Customs clearance procedures
  • Weather conditions
  • High order volumes

Delivery times are estimates and not guaranteed. We appreciate your patience and understanding in such cases.


Customs, Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country.

These charges are determined by your local customs authority and are the responsibility of the customer.

These charges are not included in your order and must be paid by the customer if required.


Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at:

help@ecohubtravel.com

We will assist you in tracking your shipment and resolving the issue.

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.


Contact Us

If you have any questions about shipping, feel free to contact us:

help@ecohubtravel.com