Legal notice

Legal Notice

Last updated: September 14, 2026

This Legal Notice applies to the ECOHUB website at www.ecohubtravel.com (the “Website”). By accessing or using the Website, you acknowledge this Notice. It should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy, and any other policies applicable to your use of the Website or purchase.

Website Operator

This Website is operated by:

Wolonggang Import and Export Co., Limited
Room 1208, Block L, Yee Fung Court, Wan Shan, New Territories, Hong Kong

Email: help@ecohubtravel.com
Online Contact Form: https://www.ecohubtravel.com/pages/contact

The company address above is not a return address. Please contact our customer service team before returning any product. Once a return request has been confirmed, we will provide the applicable return address and instructions separately.

Website Information

We make reasonable efforts to keep the information on the Website accurate and up to date. However, product information, prices, availability, promotions, images, colors, specifications, dimensions, features, and other content may be changed and may occasionally contain unintentional errors or omissions.

Product images are for illustrative purposes. Actual colors or appearance may vary reasonably because of photography, display devices, and screen settings. This does not affect our obligation to provide products that conform to their description or any rights available to consumers under applicable law.

We may modify, suspend, or discontinue parts of the Website or its functionality where reasonably necessary. We will not use this right to exclude obligations relating to an order already formed or liabilities imposed by applicable law.

Airline and Baggage Information

Any information on the Website about airlines, cabin baggage, personal items, or baggage size restrictions is provided for general reference only. Airline size, weight, fare, and boarding rules may vary by route, aircraft, travel class, airport, or policy update.

Unless expressly stated otherwise, neither ECOHUB nor the Website operator is affiliated with, sponsored by, endorsed by, or acting in partnership with any airline mentioned on the Website. Airline names, logos, and trademarks belong to their respective owners.

Customers should verify the latest baggage rules directly with their airline before travel. Any statement that a product is suitable for a particular airline is based on the product dimensions disclosed on the product page and the airline rules available at the relevant time.

Intellectual Property

Unless otherwise stated, the text, images, photographs, videos, graphics, page designs, logos, product names, software, and other content on the Website are owned by, licensed to, or lawfully used by Wolonggang Import and Export Co., Limited and are protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publicly display, or otherwise use Website content for commercial purposes without prior written permission, except where expressly permitted by applicable law.

The “ECOHUB” name, related logos, and brand elements may be trademarks or other brand assets owned by the Website operator or its licensors. Nothing in this Notice represents that a trademark has been registered unless expressly stated.

Third-Party Links and Services

The Website may contain links to or features provided by third-party websites, payment services, social media platforms, applications, or other external services. These are provided for convenience and do not necessarily mean that we endorse, control, or guarantee the relevant third party.

Third-party websites and services are governed by their own terms and privacy policies. To the extent permitted by applicable law, we are not responsible for content, availability, security, or conduct independently controlled by those third parties.

Scope of Liability

To the fullest extent permitted by applicable law, we are not responsible for liabilities that cannot legally be attributed to us arising from temporary Website unavailability, transmission delays, or display errors caused by network failures, system interruptions, third-party services, malicious software, unauthorized access, or other events outside our reasonable control.

Nothing in this Notice excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, willful misconduct, or gross negligence, or liability for death, personal injury, or mandatory consumer protections where applicable law does not permit such limitation.

Additional rules governing liability in connection with product purchases, orders, and use of the Website are set out in our Terms of Service and applicable law.

Statutory Consumer Rights

This Notice is not intended to exclude, restrict, or replace any mandatory consumer rights available under the laws of a consumer's country or region. If any provision of this Notice conflicts with mandatory applicable law, that law will prevail.

Governing Law and Jurisdiction

Without limiting any rights or remedies available to consumers under the mandatory laws of their country or region, this Notice is governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. The courts of the Hong Kong Special Administrative Region will have jurisdiction over disputes relating to this Notice, except where mandatory consumer law permits a consumer to bring a claim in another court.

Changes to This Notice

We may update this Notice to reflect changes to the Website, our business operations, or applicable legal and regulatory requirements. The revised version will be posted on the Website with an updated “Last updated” date. Changes will not retroactively reduce rights that a customer has already acquired under applicable law or the terms that applied when an order was placed.